3 Rivers Computer Solutions, LLC uses proactive innovation to ensure limited downtime
We have been managing networks in the Indiana, Michigan and Ohio areas since 2007. Most computer companies work on the break/fix model. They wait until a customer calls with a problem and then they fix it. These companies don’t have your best interest at heart because they make money when your business is not operating whereas with the proactive approach we stop problems before they get out of hand and because 3RPCS has included so many features in our plans, we lose money when the network is down just as you do. So when your network is up and everything is running normally, we both make money. This partnership insures we both want to keep you running smooth with little downtime.
We believe it is better to be proactive than responsive, and we are sure you will agree too. We monitor workstations and networks using our Network Operations Center to provide the greatest preventative protection for our clients.
Most of our clientele don’t have the resources to monitor their own networks 24X7, not to mention getting notified of any potential problems found on the network. When businesses partner with 3 Rivers Computer Solutions they are partnering with an IT firm that believes uptime is the most important reason that partnership exists.
When budgets are a concern with trying to plan for technology outages our IBS plans are beneficial because the cost of repairs and services are already built into the contracts. This limits the amount of surprises or invoice shock that comes with the break/fix model.
Whether your business has an internal IT staff or someone with split duties within your organization, that employee resource has now become dedicated to handling the day-to-day maintenance and upkeep of your network. If that employee is a dedicated IT person, they probably don’t have the time to do what needs to be accomplished because they are constantly putting out fires. Or if that employee has split duties (IT and Accounting or Operations, for example) they don’t have time to fully focus on either of their duties in order to accomplish what their primary job entails. That is where 3 Rivers Computer Solutions comes in and uses cutting edge innovative technology and automation to handle all aspects of your technological demands, whatever they may be.
We have a full service training facility were employees and their managers can learn while attending our convenient workshop.
Training and sessions are on a first come, first served basis so give us a call today to schedule a time for our consultants to come out and go over what is included during the workshop sessions and what the major benefits are.
3 Rivers Computer Solutions has a major vendor list we use when finding the right parts for you. We know each client has specific needs, and that is why our goal is to find the best from the best.
We will never put money ahead of your budget restraints. Many times we have had clients who have found the best product with features they like locally and then we will attempt to beat that price plus add free shipping.