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Services We Offer
Providing Innovative Solutions and TechnologyOur Advanced Solutions are a Catalyst for Change and the Innovation for Tomorrow
  
| Innovation Business Support (IBS) Plan Includes the Following: |
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Available Services that can be Added to IBS plan: |
- 24x7 Monitoring 30 SNMP Capable Network Devices Included
- Windows Network Monitoring: CPU, Event Logs, File Size
- Local IP, Processes, Patch Levels, Exchange Server DB Size
- SQL Server DB Size, Disk Space, Connectivity, Backup Files
- Hacker Checks, Vulnerability Checks, Performance Checks
- Windows Server Monitoring (AD,Exchange,SQL,ISA,TS,IIS)
- MXProMail™ Email Management 30 Mailboxes Included
- Patch Management Keeps Contracted SNMP Devices Updated
- Enterprise Antivirus Software Protects All SNMP Devices
- Dedicated System Engineering Team for Your Account
- Includes 8 Hours of Technical Support per Month
- 30-Day Money Back Guarantee Try Before You Buy
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- MXProBackup™ Solution Billed Monthly at 95¢ per Gbyte
- MXProFax™ Service Network Fax Server Software Solution
- Complete Website Management & Hacker Guard
- Training Available for Citrix, VMWare, VPN, SharePoint
- Preventative Maintenance Tasks for SNMP Devices
- Detailed Monthly Reports Shows Server Health Stats
- Programming Services for Database, SharePoint, etc.
- Website Creation and Management Services Available
- Consulting Services for Project Plan and Development
- Email Ticket System Creation with Client Login Portal
- Instant Messaging Management with Filter Block
- Tech Membership Subscription for Hardware Upgrades
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| Dedicated 24x7 Network Monitoring Stand Alone Features: |
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Volume Block Time Stand-Alone Services: |
- Windows Server Monitoring (AD, Exchange, SQL, ISA, TS, IIS)
- Remote Support for Servers and Contracted SNMP Devices
- On-Site Priority Response Over Non-Contractual Clients
- After Hours Emergency Services (Standard Rates Apply)
- Remote Administrative Tasks (Updates, Virus Scans, etc.)
- Monthly/Quarterly Technology Review to Track Performance
- Semi-Annual On-Site Maintenance (Servers, Equipment, UPS)
- Software Upgrades (Using Patch Management Services)
- Convenient Email Ticket System with Client Login Portal
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- 25, 50, 100 Hours - Standard Rate Discounts
- Pre-Sales Consultation & Evaluation
- Hours can be used for On-Site or Remote Support
- Monthly Itemized Usage Service Reports Available
- Equipment Relocation for Existing or New Location
- Great for System Maintenance and Repairs
- Discount for Additional Hours on Hour Overages
- Can be used for Supported Printer Troubleshooting
- Compliments 24x7 Monitoring Without Labor Costs
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