3 Rivers Computer Solutions provides Enterprise Infrastructure support services to clients of any size, or industry. We can address a single issue, participate with your team, or run your entire network infrastructure. We offer both, highly specialized or generalized resources depending on the specific requirements needed.
Standard Services:
* Network Monitoring (Customer Care Package)
* Volume Block Time (Discount on Labor Hours)
* Remote Support (Fix Most Issues Remotely)
* Installing Networks (Wired, Wireless, etc)
* Wireless Security (WEP, WPA, WPA2, etc)
* Hardware Repair
(Hard-drive, DC Jacks, etc.)
* Software Repair
(Virus and Spyware Repair, etc.)
* Preventative Schedule
(Clean, Scan, Defrag)
* Remote Access
(Setup and Configure RDP)
* Data Backup
( Data Disaster Prevention)
* Data Recovery
(Data Recovery Services)
* Replacement Parts
(Parts At Reasonable Prices)
Proactive Maintenance Plan:
* Network Repair Discount (Parts and Tax Extra)
* Unlimited Remote Support (for Entire Network)
* 24/7 Network Monitoring (Includes Workstations)
* 25% Preferred Client Discount (On-Site Calls)
* Remote Administrative Tasks (Updates, etc.)
* Monthly/Quarterly Review (Track Performance)
* Semi-Annual On-Site Maintenance (Equipment)
* Software Upgrades (Roll Out Software using RA)
* 4-Hour Response Time (Efficient Call Requests)
Volume Block Time Contracts:
* 25, 50, 100 Hours Available (Hours Don't Expire)
* Discounted Hourly Savings (Up to $2000 / Year)
* Free Pickup & Delivery (Call for Details)
* Itemized Service Report (Daily Operations)
* Remote or On-site Services (Call for Details)
* Monthly Agenda Meetings (Progress Updates)
* Discount for Additional Hours (Call for Details)
* After-hours Emergency Response Service
Network Setup Services:
* Install and Setup CAT Ethernet Cable Layout
* Install Wireless Networking with Security
* Install Routers and Switches for a Network
* Setup Network Printers for Home or Office
Laptop and Desktop Repair:
* Hardware/Software Issues
* Safely Backup Data
* Upgrade/Replace Hard drives
* Upgrading System Memory
* Reinstalling Operating Systems
* Installing Software Updates
* Updating System BIOS
* Preventative Maintenance
Virus and Spyware Removal:
* Complete Data/System Scan
* Anti-Virus with Free Updates
* Firewall with Free Updates
* Internet Security Software
* Rootkit/Keylogger Removal
* Spyware Removal Programs
* Windows Software Updates
* Windows Security Updates..
For your convenience, we have pickup and delivery
options available. Contact us for more information.
Our Company Goal:
Residential or Business, we want to provide professional and courteous services in a timely fashion, so we can build a relationship with trust and confidence by providing only the best services for all our clients' computer related needs.